When to Step In

A Parent’s Guide to Knowing When Your Child Needs Help

 

It’s easy to think that once children are settled into school, they’ve got the hang of things. They’re growing more independent, making friends, and learning every day. But even the most cheerful, capable kids sometimes need extra help—they just don’t always know how to ask for it.

This is your reminder: stay close. You’re still their biggest source of comfort. When things feel confusing or overwhelming, your support can make all the difference.

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Signs Something Might Be Wrong

Children don’t always have the words to explain how they feel, so they show it in other ways. Here are some signs that something may be bothering them:

 

Emotional Changes:

  • Sudden mood swings, crying more than usual, or getting frustrated easily
  • Wanting to be alone more often
  • Saying things like “I’m stupid” or “Nobody likes me”

 

Changes at School:

  • Avoiding homework or suddenly struggling with it
  • Not wanting to go to school when they used to enjoy it
  • Complaints from teachers about changes in focus or behaviour

 

Physical Clues:

  • Trouble sleeping or more nightmares than usual
  • Complaining often about tummy aches or headaches without a clear cause
  • Changes in appetite or general energy levels

 

Trust Your Instincts

You know your child best. If something feels “off,” it probably is. Even if they say they’re fine, don’t dismiss your own sense that something might be wrong.

Kids often don’t have the words yet to explain big feelings, but they still need you to notice. They might not ask directly—but your care, patience, and attention will show them they’re not alone.

 

Starting the Conversation

Talking to your child about how they’re feeling doesn’t have to be serious or scary. The key is to keep it simple, gentle, and open.

Try saying:

  • “You seem a bit quieter than usual. Want to talk about it?”
  • “It’s okay to feel upset or worried. We can figure it out together.”
  • “Is there anything at school or with friends that’s bothering you?”

They may not open up right away. That’s okay. What matters is that you’ve opened the door—and that they know they can walk through it when they’re ready.

 

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When to Ask for Help

If your child’s mood, sleep, or school performance has changed for more than a couple of weeks—or if they seem unusually anxious or withdrawn—it’s a good idea to get support.

You can:

  • Speak with their teacher
  • Contact the school counsellor
  • Reach out to a children’s therapist or mental health professional

 

Helpful Resources:

Childline SA – 08000 55 555

SADAG (SA Depression and Anxiety Group) – www.sadag.org | 0800 567 567 or SMS 31393

 

Quiet Support Behind the Scenes

Even if your child isn’t ready to talk, you can still help in calm and caring ways:

  • Keep home life gentle and predictable—routines are comforting
  • Spend time together doing simple things like drawing, baking, or playing
  • Encourage healthy sleep, movement, and screen-free time
  • Praise their effort, not just results—especially when things feel tough

 

Be Their Safe Place

School can feel like a big, busy world for a young child. Learning new things, making friends, following rules—it’s a lot to manage. And when they hit a rough patch, they don’t need you to have all the answers. They just need you to be there.

You don’t have to fix everything. Just keep showing up.

Because knowing when to step in—and doing it with calm and kindness—can change everything.

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